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99fb Privacy Policy — Why You Should Know This
From the moment you create an account at 99fb to every transaction you make, certain information reaches us. You have the right to know what that information is used for, where it is stored, and who can access it.
99fb believes in transparency. That's why this policy is written in plain language, free from legal jargon. If any part is unclear or you have questions, reach out to our support team — you'll get an explanation in Bangla.
By using 99fb's services, you agree to this Privacy Policy. Members will be notified in advance of any policy changes.
The Bangla version of this policy is provided for members' convenience. In the event of a legal dispute, the English version shall be considered the definitive text.
Section 1
What Information Is Collected
99fb only collects the information necessary to operate its services. The data collected falls into three categories:
Registration & Identity Information
- Full Name (as shown on National ID)
- Date of birth and age verification details
- Mobile number (for registration and OTP)
- Email address (optional, but useful for support)
- Address (required for KYC verification)
- Government-issued ID details (NID or passport — for verification)
Financial & Transaction Information
- Mobile Banking Number (bKash, Nagad, Rocket)
- Deposit & Withdrawal History
- Betting & Gaming Transaction Records
- Bonus Claim & Usage Information
Technical & Usage Data
- Device Type, Operating System & Browser Version
- IP Address & Approximate Location
- Site Access Times & Activity Logs
- Cookies & Session Data
99fb will never ask for your PIN, password, or OTP directly by phone or email. Any such request is a scam — report it to our support team immediately.
Section 2
How Collected Information Is Used
Your information is used solely for the purposes listed below. Each use has a clear and specific reason, which is stated here transparently.
| Data Type |
Purpose of Use |
| Name & Mobile Number |
Account creation, OTP verification, support contact |
| Date of Birth |
Age Verification (Confirming 18+) |
| NID / Passport Details |
KYC Process & Anti-Money Laundering |
| Mobile Banking Number |
Processing Deposits & Issuing Withdrawals |
| Betting History |
Payout calculation, bonus processing, account security |
| IP Address & Device Information |
Fraud Detection & Security Monitoring |
| Usage Patterns & Activity Logs |
Platform improvement and enhancing user experience |
| Email / Mobile |
Promotional Messages (Only with Your Consent) |
99fb analyzes behavioral patterns to improve its services — however, all such analysis is conducted on fully anonymized data and does not identify any individual user.
Marketing messages are only sent to users who gave consent at registration or afterwards. You can opt out at any time.
Section 3
Data Sharing & Disclosure Policy
99fb does not sell your data. However, certain information may be shared with trusted third parties as needed to operate our services — always for a specific and defined purpose.
When and With Whom Your Data May Be Shared
- Payment Processor: Minimal necessary data is shared with bKash, Nagad, or Rocket solely to process deposits and withdrawals.
- Game Provider: Playing Live Casino or third-party games requires session data to be shared with the respective game provider.
- KYC & Verification Services: Documents may be shared with licensed verification providers for identity verification purposes.
- Law Enforcement Agencies: Information may be disclosed when required by a court order or legal obligation.
- Anti-Fraud System: Anonymized data is shared with industry-standard fraud detection and prevention service providers.
In each of the cases above, third parties receive only the minimum information necessary — nothing more. All third parties are required to comply with 99fb's privacy standards.
99fb never sells your data to advertisers, data brokers, or marketing companies — that is an absolute, non-negotiable policy.
Section 4
Our Technical Measures for Data Protection
Promises alone aren't enough — 99fb takes real technical measures to keep your data secure. The key safeguards are outlined below.
SSL / TLS Encryption
All traffic across the site and app is encrypted with 256-bit TLS. No third party can intercept or read it in transit.
Password Hashing
Your password is never stored in plain text — only an encrypted hash is retained.
OTP Verification
OTP verification is required for login and sensitive actions — so even if your password is compromised, your account stays protected.
Real-Time Monitoring
Suspicious login attempts or transactions trigger automatic alerts and may result in your account being temporarily locked.
Encrypted Database
Data stored on our servers is encrypted — it cannot be read even with direct database access.
Staff Access Controls
Only authorized staff can access specific data — and every access is logged.
That said, no platform can guarantee absolute security on the internet. Please take precautions on your end — use a strong password, avoid logging in on public Wi-Fi, and only sign in from trusted devices.
Section 5
How Long Your Data Is Retained
99fb does not retain data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory obligations.
| Data Type |
Retention Period |
| Account & Identity Information |
5 Years After Account Closure |
| Financial Transaction Records |
7 years (as required under Anti-Money Laundering laws) |
| Betting History |
3 Years After Account Closure |
| Technical Logs (IP, Device) |
1 Year |
| Support Conversations |
2 Years |
| Marketing Consent Records |
3 years after consent is withdrawn |
The above retention periods may be extended in the event of a legal dispute or investigation.
After the retention period, your data is automatically deleted or anonymized. You may also request early deletion at any time — though certain information may need to be retained to meet legal obligations.
Section 6
Cookies & Tracking Technologies
99fb uses cookies as part of standard website functionality. Cookies are small text files stored in your browser that help remember your preferences and personalize your experience.
Cookie Types
Essential Login Session
Effective Language & Settings
Analytical Usage Patterns
Security Fraud Detection
Essential cookies are required for the site to function and cannot be disabled. Analytical cookies can be turned off in your browser settings, though some features may not work as intended.
99fb does not use any third-party advertising tracking cookies. Your browsing habits are never shared with external ad networks.
Section 7
Your Data Rights
You have a number of rights over your own data. 99fb fully recognizes these rights and acts promptly upon request.
Right of Access
You can request to see what data 99fb holds about you. Information will be provided within 30 days of receiving your request.
Right to Rectification
If any of your information is incorrect, you can request a correction. Many details can also be updated directly from your profile.
Right to Erasure
You can request account closure and data deletion — effective within 72 hours, except where legally required to retain.
Right to Object to Processing
You may object to your data being used for marketing purposes — opt-outs take effect immediately.
Data Portability
You may request a download of the information we hold about you in a machine-readable format (JSON or CSV).
Right to Restrict Processing
You can request that data processing be temporarily restricted for specific reasons.
To Exercise These Rights support@99fb.clickSend an email with the subject line "Data Rights Request". You may write in Bengali.
Section 8
Protection of Minors' Data
99fb is strictly for users aged 18 and above. We do not knowingly collect or store data from minors.
If a minor is found to have opened an account using false information — whether discovered by us or reported — the account will be closed immediately and all associated data will be permanently deleted.
If you believe your child is using 99fb, please contact our support team immediately — we will act promptly.
If there are minors in your household, keep your login credentials and devices out of their reach. Use 99fb's responsible gaming tools to add an extra layer of protection to your account.
Section 9
Changes to the Privacy Policy
99fb may update this Privacy Policy when necessary. Members will be notified via their registered mobile number or email before any significant changes take effect. The "Last Updated" date at the top of the page always reflects the most current version.
Continuing to use 99fb after any changes takes effect means you have accepted the updated policy. If you do not agree, please stop using the service and withdraw your balance.
For any questions or concerns regarding our Privacy Policy support@99fb.clickEmail us with the subject line "Privacy" and you'll receive a reply in Bangla.